Customer Service Policy

Welcome to UrbanWharf! By shopping with us, you agree to the following terms and conditions:

Order Processing
We typically process orders within 1–3 business days. Once your order ships, you'll receive a confirmation email with tracking details so you can follow your fashion's journey.

Product Availability
All items are subject to availability. We strive to keep our inventory accurate, but if something you ordered is out of stock, we'll notify you promptly and offer alternatives or a full refund.

Pricing
Prices are listed in USD and may change without prior notice. If we spot any pricing errors, we reserve the right to correct them and, if necessary, cancel affected orders.

Shipping
We offer various shipping options. Delivery times depend on your chosen method and location. Shipping fees will be calculated at checkout.

Intellectual Property
All content on UrbanWharf, including images, logos, and product descriptions, is owned by us and protected by copyright laws. Unauthorized use is strictly prohibited.

Limitation of Liability
We're not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Company Information 公司信息
UrbanWharf is operated by:
Guangzhou Yanfuwangluo Technology Co., Ltd.
广州艳服网络科技有限公司
No. 60 Xuancun She Road, Sifeng Village, Zengjiang Subdistrict, Zengcheng District, Guangzhou, China
中国广东省广州市增城区增江街道四丰村玄村社路60号
Postal Code 邮编: 511316
Email 邮箱: [email protected]

By using the UrbanWharf website, you agree to comply with these Terms of Service. If you have any questions or need assistance, feel free to contact our customer support team.