You’re free to cancel your order before it ships—no questions asked, full refund guaranteed.
Once your order’s been shipped, cancellation is no longer possible, but you can still return it after delivery.
You can return any item within 14 days of delivery, no need to explain. We get it—sometimes it’s just not the right fit.
To be eligible:
Items must be unused and unwashed
All original tags and packaging must be intact
We’ll inspect the returned item and process your refund to your original payment method within 5–10 business days.
Want to swap for a different size or color?
We offer one-time exchanges within 14 days of receipt.
Conditions:
Same as returns—item must be clean, unused, and in its original packaging
We’ll ship your replacement after confirming the condition of the return.
If it’s a change of mind: $10 return shipping fee
If it’s our fault (wrong or faulty item): we’ll cover everything
If your refund hasn’t hit your account:
Double-check with your bank or credit card provider
Allow a few days for processing
Still stuck? Contact us and we’ll take care of it
公司名称 / Company Name: 广州艳服网络科技有限公司
公司地址 / Business Address: 广州市增城区增江街道四丰村玄村社路60号
邮政编码 / Postal Code: 511316
Email: [email protected]
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
